Wedding FAQ - Top Wedding Questions
get answers to all your wedding questions!
At Mumu we feel honored to be part of your special day! We hope to make the quest for the perfect dress as easy as possible!
Orders & Returns
Q:What is the best way for my bridemaids to order their dresses?
A:To ensure the best selection from our Mumu Weddings collection we recommend that your bridal party order from Showmeyourmumu.com. Our Mumu Weddings collection can be viewed here.
Q:Do you offer a discount on large/Bulk orders? Or a bridesmaid discount?
A:Currently we do not offer a discount on large bulk orders, we do strive to keep our dresses well priced and obtainable to brides of all budgets. New customers can sign up for our Mu News email newsletter and receive a 10% promo code that can be used towards their next purchase.
Q:Do you offer pre-orders?
A:We currently do not offer pre-orders at this time.
Q:Can I have dresses custom made?
A:Currently we do not offer bespoke custom dresses. Our design team has worked with real brides and has passionately infused real feedback to create a collection that we hope offers something for every wedding party.
Q:Can I try these dresses on before I buy?
A:Although some boutiques do carry selected styles from our wedding collection to ensure you receive the exact dress of your choice we recommend purchasing dresses from Showmeyourmumu.com. For color matching we do sell fabric swatches that can be ordered here.
Q:How often do you replenish your stock?
A:We replenish our most popular bridesmaids dresses four times a year along with our Fall, Winter, Spring and Summer collections.
Q:What new Collections will be offered and how can we see the styles and or colors?
A:New collections are launched four times a year during Fall, Winter, Spring and Summer. The best method to view all styles and colors in each collection is by viewing each collection on our website here.
Q:How quickly will my dress arrive? Can I get it overnight?
A:Our regular shipping schedule also applies to our wedding collection. Standard shipping takes 5-7 business days but we suggest ordering at least 8-10 weeks in advance to allow time for alterations. If the item is in stock we can get your dress to you in two business days. Place your order online by 11am pst Monday through Wednesday and select UPS 2nd day air to receive your order within two business days.
Q:How much will it cost to ship my dress?
A:Our regular shipping charges apply to our bridesmaid collection. Standard shipping for orders over $100 are shipped free. Standard shipping for orders under $100 cost $6.99. Expedited shipments that use UPS 2nd day service cost $29.99 and international orders shipped via DHL cost $29.99. International orders are shipped duties and taxes unpaid. Customs and import duties, fees, and taxes are the customer's responsibility.
Q:Do you ship dresses to international countries?
A:Yes we do! We offer international shipping for a flat rate of $29.99. All international orders will arrive on your doorstep 7-14 business days after receipt of your order. Please note that all international orders are final sale and International orders are shipped duties and taxes unpaid.
Q:How will my dress be shipped? Is there a signature required upon receipt?
A:Depending on the shipping service chosen your shipment will be shipped via standard USPS, UPS 2nd day, or DHL international. We do not require a signature upon receipt of the package.
Q:What is the return policy?
A:Our regular return policy applies to our wedding collection. Please click here for details.
Sizing, Fit & Color
Q:Do you provide specific measurements for each style?
A:Yes we do, detailed measurements are available for every Mumu Weddings style on each product detail page. We measure the total length of the dress while the dress lies on a flat surface.
Q:Do you provide alteration services?
A:We do not provide alterations, all our dresses can be professionally tailored to fit.
Q:How long are the dresses?
A:Dresses in the Mumu Weddings collection are “bridesmaid length” this means they are longer than our standard dress length so they can be tailored to any height.
Q:Will any of your dresses fit a pregnant bride or bridesmaid?
A:Yes, our dresses are great for moms to be! The best options are Hacienda and Kendall; both have an elastic waistband which works great above your baby bump. The dresses are flowy which helps as well.
Q:What kind of intimate apparel is recommended to wear with my dress?
A:Kendall and Hacienda would be the best option if a bra is needed. You may wear a strapless with the Hacienda and a low back bra with the Kendall.
Q:Do you have fabric swatches available?
A:Yes we do, fabric swatches can be ordered online here.
Q:How do I care for my dress?
A:For optimal care and longevity of your dress we recommend dry cleaning your dress.
Submitting Wedding Images
Q:Can I share my amazing wedding images on Showmeyourmumu.com
A:You most definitely can, click here to submit your wedding images.
To contact us click here or call 323-391-1117